Instructional Designer

Employment Type

: Full-Time


: Miscellaneous

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The Instructional Designer of the Technical Insurance Learning Development (ILD) CoE is responsible for the design of technical training content for all Underwriting and Claims business units supported by the Insurance Learning & Development group globally. This position will be responsible for designing the technical learning materials for all lines of business. The role will work with Curriculum Designers, Project Managers, SMEs and COE developers to ensure learning is practical, relevant, and enduring.

This position will report to the CoE Instructional Design Manager.

Core Responsibilities:

Works with business requirements, Curriculum Designers, Project Managers and/or clients to identify learning needs and create effective learning solutions

Research, analyze and assimilate information to develop appropriate learning solutions for the audience

Writes learning objectives designed to close learning gaps and address learning needs

Partners with CoE Developers to identify innovative eLearning solutions designed to engage multiple levels of learners

Aligns proper learning methodology for the level of the learner and their needs

Works with CoE Curriculum Designers, Project Managers and Instructional Design Manager to create Learning Proposals for various projects and stakeholders

Writes job-aids, scripts and assessment questions that are aligned with ILD standards, partnering with internal resources and SMEs

Designs knowledge check questions, assessments, role plays/scenarios, and other interactions/activities that assess the learner’s mastery of the content according to the stated learning objectives.

Ensures learning is supported with appropriate learning tools such as handouts, participant guides, quick reference cards or job aids

Provides support for Facilitation Specialists so they can implement training and acts as an SME in courses when needed

Identifies training materials that need to be modified and updated


Demonstrated L&D functional expertise – with a deep understanding of instructional design and adult learning theories.

Ability to develop innovative learning solutions that support business results.

Experience in various methods of training design including e-Learning, virtual classroom, podcast, video and classroom based learning.

Strong analytical skills to evaluate, analyze, and interpret technical information.

Strategic thinker; ability to overcome obstacles; takes an organized and logical approach to thinking through problems and complex issues.

Excellent verbal and written communication skills.

Collaborative team player; proven ability to work independently and as part of a team.

Excellent organizational and project management skills; ability to execute on plans, drives for results and takes accountability for outcomes.

Awareness of culture and knowledge of Chubb’s businesses and/or products.

Bachelor’s Degree Required

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.

Work Locations -

Whitehouse Station 08889-1600

Other Locations - USA-Massachusetts-Boston, USA-New York-New York, USA-Illinois-Chicago, USA-Delaware-Wilmington, USA-Connecticut-Hartford, USA-Georgia-Alpharetta, USA-California-Los Angeles, USA-Pennsylvania-Philadelphia, USA-Arizona-Phoenix, USA-Florida-Tampa

Job - Human Resources

Travel - Yes, 25 % of the Time

Please use this link when applying.

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